Volunteer Roles

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Shop Volunteer Team

Our shop volunteers are the face of the scrapstore to our members and the public, providing access to all of our scrap resources, answering queries about our workshops and activities and the work of our delivery partners. Their core responsibility is running the shop during their shifts. They sort and organise materials in the shop to make them easy to find and inviting to look at. During a shift shop volunteers use a till, accept payments, and may need to perform beginning or end of day activities like counting the days takings and locking up. With experience, shop volunteers may price scrap material or other donations. Shop volunteers usually work alone or in pairs.

Shop volunteers receive training over a series of shifts with a trustee as well as volunteers with shop experience. They are trained in the use of the till, procedures for donations, opening/ending a shift, sorting scrap, handling queries about our activities or those of our delivery partners, signing up new members, as well as our policies contained in this handbook.

Shop volunteers should be confident interacting with the public, happy to work alone, comfortable carrying and lifting materials which may be awkward or heavy, familiar with counting and calculating sums and recording information in writing. Retail experience and the use of a till would be helpful, but is not required.


Workshop Volunteer Team

Workshop volunteers may lead or assist with our creative workshops using recycled materials. They may create and establish new workshops or follow guides based on previous workshops. They are helpful, organized and creative individuals with a passion for helping others get a taste of some arts and crafts skills using recycled materials. Workshop volunteers may need to organize workshop descriptions, track and collate workshop attendance information, collect and prepare materials and the workshop space, look at and update risk assessments, make and serve tea or snacks alongside a workshop, and collect money or donations for the workshop. They should be confident working with a diverse group of individuals and focus on using recycled materials.

Workshop volunteers can receive training from other workshop volunteers who are leading a workshop or from tutors if they are assisting an outside tutor in running a workshop. Workshop volunteers must receive training in the scrapstore policies contained in this handbook as well as procedures for keeping track of workshop attendance and payments.

Workshop volunteers may either work with an experienced volunteer or tutor or if previous experience and skill is present, may offer their own workshops. Workshop volunteers will work directly with trustees in scheduling and advertising workshops. Workshop volunteers must be comfortable using the risk assessment template for the scrapstore and may be required to have a DBS check if they are involved in a workshop with children where a check is required by statute.

Events Volunteer Team

Tavistock Scrapstore events volunteers are similar to our workshop volunteers, but provide those same services at other venues, often at the request of outside organizations. They need to be flexible, have transport and be comfortable setting up a heavy marquee and standing, sometimes in inclement weather, for several hours up to a full day.

Precious Plastic

Precious Plastic Volunteer Team

Precious plastic is a special project that was funded by The National Lottery Community Fund and involves shredding plastic and then melting it to make new products as well as reusing plastic in artistic or other upcycling projects. Precious Plastic volunteers may work either at a dedicated workshop space sorting, washing, and shredding plastic and making new products or, like our events volunteers, providing workshop opportunities for various groups using some of the machines to provide education around plastic recycling and reuse opportunities.

Volunteers will receive training on identifying, sorting, and preparing plastics, using the precious plastic machinery as well as other tools, following health and safety protocols and information about plastic recycling and the challenges it presents. Individuals may volunteer alone and will be trained to open and close the workshop space, use and clean the machines correctly, and use any safety equipment properly. If involved in events or education, additional information will be provided.

Precious plastic involves heavy machinery, metal tools, and small-scale plastic moulding machines. As such it suits someone who is comfortable using tools and working in a dirty environment. There is much work to be done designing and discovering additional methods for reusing the plastic so an inventive individual or an individual with an engineering background may find this position rewarding.